The Online World resources handbook

Chapter 12:
Practical tips

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Favorite Internet tools

Working smarter is a matter of having the right tools, and being able and willing to use their features. The programs below are now my favorite tools for tapping the Internet resource. They all work under Microsoft Windows. I use version 3.11.

Winsock

The Trumpet Winsock shareware program. I have used it successfully on dial- up SLIP, PPP, SLiRP, and TIA (The Internet Adapter) lines using windows 3.x and DOS. Users of Windows 95 and later may not need this. If you need help setting it up, consult the alt.winsock newsgroup. See Chapter 15, and Appendix 2. The program can be retrieved from libraries all over the Internet.

What web browser to select?

Netscape used to be my favorites for World Wide Web, Gopher, finding files, and file transfers. There are versions for Unix, Macintosh, and Windows platforms. My current favorites are Microsoft Internet Explorer, and Opera.
Why use three tools? Because they have different strengths relative to my different needs. Examples:

  • I've organized much of my offline information on my local PC harddisk as web pages. MS Internet Explorer has so far been best at understanding relative links on my harddisk while the other two programs says "File not found." On the net, however, MS Explorer retrieves web pages like a snail.
  • When writing articles, I often want to retrieve a bunch of web pages as fast as possible. Opera is the fastest of the three, hands down, because of it's ability to handle multiple pages. Click Window, then Clone Window to make a quick copy of the current window, for example a menu of articles. Then, press Ctrl-TAB to quickly go from window to window.
  • Netscape is full of features, and sometimes I must use it to get the best out of some fancy and advanced web page. Its problem  remains speed being the slowest of the three programs on my computers. However, once in a while it is a must.

Hint: Consider leaving the graphics behind when using Netscape to travel the Web at much higher speeds. Click on Options, Autoload Image, and Save Options to turn off. When you need to see the images, click Load Images. Do the same if using the others.
Have a Macintosh? Why not check out the iCab browser out of Germany? For a long list of alternatives for many platforms (including Windows and Macintosh), click here.

Lynx

When I was using DOS, most of my Web accesses were done using Lynx. I called my Internet provider, got the Unix prompt, and just entered "lynx URL" to get it at lightening speed. See Appendix 6 for details. It let you enjoy the Web using DOS and your old communications program.

Electronic mail

Eudora used to be the most used email program on the Internet, but now I'm not so sure any more. Many use their Web browsers for mail these days.
The free version used to be my favorite. It is reliable, and have strong filtering features. Today, I go with their most recent Eudora Pro top of the line product. It has stronger filtering features (very much needed), handles html mail well, and around 100 incoming mails per day without complaints.
Other great email programs with html handling and strong filtering features include Netscape Messenger, Outlook 98, Outlook Express, Netscape 3.0 and 4.0. You should also check out the free Pegasus Mail.

Chat

Check out the mIRC shareware program for Windows 3.x and Windows 95. Many IRC links are built into mIRC for you. Just click and go.

Usenet netnews

A growing number of people use web services like Deja.Com to browse Usenet netnews. In addition to let you read and search resent postings, it will also let you look up things posted years ago. A specialized news program will give you other things:
Free Agent allows dialup modem users to set it for online or offline operation in order to balance convenience and economy. I have used my Microsoft Windows version successfully both over a PPP, SLIP, SLiRP, and TIA/SLIP dialup connection. Having a color screen is important.
The program t lets you quickly sample threads and newsgroups. You can browse articles in one newsgroup while retrieving headers for another at the same time, or download long articles while continuing to browse. It does multi-level article threading, using both the subject and the article ID. You always know exactly what posting an article is responding to. It offers Watch and Ignore commands for threads, and rapid navigation within and among threads.
You can post and receive articles with binary attachments, with automatic splitting and combining to span multiple messages. If the attachment is viewable (images or sound), then you can view it from within the news reader.
To hear what others think, check alt.winsock, news.software.readers, and the CompuServe WINCON forum.

Speed and safety

Read about MNP, ITU-TSS V.42, and V.42bis in Appendix 2. These are popular methods for automatic error correction and compression of data. Compression gives faster transfers of data.
To use them, your modem must have these features built-in. They must also be enabled in the modem of the service that you are calling.
Compression is particularly helpful when sending or receiving text, for example news stories and conference messages. It gives faster transfers.
They are not of much help when transferring precompressed texts and programs. They may even make file transfers with protocols like ZMODEM, Kermit, and XMODEM impossible. If this happens, temporarily turn off the MNP and V.24/V42bis settings in your modem (more about this in Appendix 2).
The more advanced your software is, the more time it may take to learn how to use it efficiently. The rewards are lower telephone costs, faster transfers, and less time spent doing technical online work.
Pegasus Mail and Eudora for Internet mail let you retrieve your full mailbox in one batch, and reply to your mail offline. When finished, you can shoot them back to your mailbox for distribution in one shot.
Some BBSes and online services let you retrieve conference messages using a get or grab function. This function often comes in two versions:

  • Grab to display: New messages and conference items are received in an uninterrupted stream without stops between items. Retrieval of text can happen at maximum speed.
  • Grab to compressed file: New messages and conference items are selected, automatically compressed and stored in a file. The file is then transferred automatically using ZMODEM or some other protocol.

Read about 'offline readers' in chapter 16 for more about this.
Recommended.

Surfing strategies.

Frank Burns of the American online service MetaNet is spokesperson for the strategy Scan - Focus - Act.
On your first visits to a new online service, you SCAN to get an overview of what is being offered and find out how to use it most efficiently. Notes are made of interesting bulletins, databases, conferences, messages, news services, public domain and shareware programs, games, and more.
Capture everything to disk. Don't study it until disconnected from the service. Rate the material to prepare for your next moves: FOCUS and ACT.

New Netscape users may have problems doing this. However, it is not as complex as it sounds, and in particular if you take the trouble to retrieve shareware utilities like Cache Master or Web Saver from the net. They let you read and search the Web texts saved in Netscape's cache on your hard disk. Use http://www.shareware.com to locate them.
Another option is to have Netscape mail you the pages.

As you learn about offerings, users and applications, your use of the services changes. Things that caught your attention on your first visits, lose to discoveries. Some applications may be promoted to "something I want to do again," like when you decide to read a given news report on Monday mornings.

Here are some other hints:

  • Find out what you do NOT need to know and have enough self-confidence immediately to discard irrelevant material. Walk quickly through the information. Select what you need now, store other interesting items on your hard disk, clip references, and drop the remainder of your capture file.
  • Learn when and how to use people, computers, libraries and other resources. Prepare well before going online. Note that the online resource may not necessarily be the quickest way to the goal. If you want the name of Michael Jackson's latest album, you may get a faster answer by calling a local music shop. . . .
  • Make an outline of how to search the service before going online. If required, start by going online to collect help menus and lists of search commands (unless you already have the printed user information manual). Study the instructions carefully, plan your visit, and then call back.

Often, it may be useful to do trial searches in online data captured to hard disk during previous trips. Do this to check if your use of search words is sensible.
Who knows, you may even find what you are searching for right there. Besides, you must use the correct search terms to find what you are looking for.
Write your search strategy on a piece of paper. If you know how to write macros for your communications program, consider writing some for your planned search commands. - Few people can type 240 characters or more per second. Using macros may save you time, frustration and money.
It may be wise to do your search in two steps. On your first visit: Get a LIST of selected headlines or references, and then log off the service.
Study your finds, and plan the next step. Then call back to get full-text of the most promising stories.
This strategy is often better than just 'hanging online' while thinking. When you feel the pressure of the taximeter, it is easy to make costly mistakes.
Novices should always go the easiest way. Don't be shy. Ask SOS Assistance services for help, if available. When using commercial services, invest in special communication programs with built in automatic online searching features. They are designed to make your work easier.
Limit your search and avoid general and broad search terms. It is often wise to start with a search word that is so 'narrow' that it is unlikely to find articles outside your area of interest. Your goal is not to find many stories. You want the right ones.

You should periodically go back to the SCAN phase, and not concentrate on FOCUS and ACT alone.

Using email gateways to Internet resources

Things are so simple with Netscape. If you want a file, just click on the link, and it gets transferred to your hard disk. Still, some people opt to do it by email. One reason may be that it is the only way they can get them. Another good reason is to save time.
For most users, time is an important consideration. There is connect time (may cost you money), the number of minutes it will take to get a task done (calendar time), and the number of minutes and hours you must "work" to complete a desired task.
If you must complete a task by 11:55, then a direct connection to the remote source may be the only answer. Interactive methods like the World Wide Web, Gopher, anonymous ftp, and telnet are the probable choices.
However, as the number of people using the Internet grows, response time periodically is slow. If you are out of luck, that important file from somewhere may snail toward you at a speed less than 300 bits per second. To sign on to a remote telnet site can take minutes. You may have to wait what feels like a small eternity for the next WWW page or gopher menu to show up.
If getting more out of your hours online, then read on. Batch processing of online work can save you much waiting time.
On the Internet, there are servers set up to give you Web pages by email. There is FTPmail, the batch alternative to ftp transfers of files. Archie can be used by email. GopherMail lets you browse Gopher menus by email (see Appendix 6). Sure, it may take more time to get the desired information, but you will not waste time waiting in front of your display.
You can even search many data bases on the Web by email!
Batch searches of what others say on specialized matters is another exciting opportunity. (See the discussion on how to search LISTSERV log files, and archives of other mailing list systems, in Chapter 7 and 10).

Coping with other languages

The typical method is to start with some language training. The next step is usually to reach for some language dictionaries or software.
On the web, you can also use an automated online language translator, like the free Babel Fish service. It allows you to paste in your English language and have it automatically translated into French, German, Italian, Spanish or Portuguese, or go the other way. Other options include Russian to English, French to German and German to French. The result is far from perfect, but may be enough to understand or make understood. Babel Fish has a World Keyboard, which let's you write with the native characters of six languages, including Cyrillic letters.
Check FreeTranslation.com (Spanish, French, and German to English, and more), and Langenberg.

The World Wide Web by email

Several services let you retrieve Web pages by email.  Click here for a list of servers. This page also lists FTP mail servers, gophermail servers, and Archie servers.
The method described below works with my current favorite, a Web by email service called Agora in Japan. For help instructions, send a mail containing the world Help to agora@dna.affrc.go.jp. Web2mail is an attractive alternative.
Request WWW pages by sending email to agora@dna.affrc.go.jp. Put the retrieval commands in the BODY of your mail, like this

   send <URL>

The term "URL" may be thought of as a Web address. See Appendix 6 for more and explanation. Here's an example: If you send the following command:

send http://www.eunet.no/~presno/presno.html

to the Agora Web page server, then a copy of my personal WWW page will be returned to you by email.
An interactive user of the World Wide web can "click" on marked hypertext words, or mark them in other ways, to retrieve associated pages with information. The WWWmail user does this by resubmitting URL codes found appended to the received pages to the Agora server address.
Words of warning:

  • If the requested document is too large, this WWWmail service will only send you the first 5,000 lines.
  • If the service is unable to connect to the requested WWW server, you will receive an error message without much explanation. The reason may be a spelling error on your part, but also that the network connection between the LISTSERV and the requested server was "bad" at the moment. Therefore, check your spelling, and try again.
  • Only the first 5 lines of requests will be processed.

See http://members.aol.com/bombagirl/freeware/email4u.txt for more hints. Then try the Email Faq. You may also find the Website By Email "tutorial on creating and maintaining an Internet presence using email-only methods." interesting.

Searching databases by mail

It is also possible to search many databases by WWWmail. The trick is to find the correct URL to use when submitting your search terms. Some are given in our examples below.
The search URLs of some popular search engines are also given in WWWmail service's help texts. For example, send the word HELP to Agora to receive hints on searching Lycos, Yahoo, the WAIS server at Oxford University, WebCrawler, Hyper RFC, MetaCrawler, and Alta Vista.
If a desired service is not on the list, you can often find out yourself: First, log on to make a manual, interactive search using almost any browser. Save the reported Web address (URL) of the resulting report for analysis. Finally, test variations of this URL with different search words to find one that works.
Using the Lynx browser, first make a search using a typical combination of search terms. When the hit report is on your screen, press "=" to show file and link information. Mail this data to yourself, or make a copy before logging off.
Then, investigate the URL under "File that you are currently viewing." Locate your original search terms among the codes of the URL, replace them by new search terms, and send the revised URL back to the search service to see if it works.
Note: Search URLs are usually long and cumbersome. Therefore, experienced users often save them as templates on disk for easy retrieval and editing on-the-fly. Many email clients, like Pegasus Mail and Eudora, let you pick from a list of permanently saved messages, edit, and resend the revised search command with a click.
Other users tie frequently used search commands to specific keystrokes. Example: Enter keyword "news" followed by Ctrl-E to have the string "SEND http://www.newsindex.com/cgi-bin/process.cgi?query=" put into the text of your mail. Add search words, and you're ready to send.

Searching today's news

In Chapter 9, we mentioned the News Index news only search engine. To find today's articles about the term "netpc" using Agora, send this command:

SEND http://www.newsindex.com/cgi-bin/process.cgi?query=netpc

To search for two terms, like "sun" and "java", use this command:

SEND http://www.newsindex.com/cgi-bin/process.cgi?query=java+sun

Searching Alta Vista

If you want information about a person named Bill Gates, try this command (write it on one line):

SEND http://www.altavista.com/cgi-bin/query?sc=on\&hl=on\
&q=%2BBill%2BGates\&kl=XX\&pg=q

This command was made after an interactive AltaVista search. I simply copied the web address of my browser's result page, and pasted it into an email message to the Agora server (after the word "SEND").
In my search, I had used "+Bill+Gates" as search terms. The "+" signs forces AltaVista to only display pages containing both terms. As the + sign also works as a separator between terms, I did not bother to use a space.
In this way, you can construct complex search strings to satisfy your applications. Just store your successful search term on your disk, and edit them according to needs.

  • The parameters of the search URL are separated by "\&". Thus, the search term (+Bill+Gates) can be found in this part of the string (separators are boldfaced for clarity): \&q=%2BBill%2BGates\&
  • The "+" signs (and also some other signs) are converted to their hexidecimal equivalents, and displayed as %2b.  Thus, "\&q=%2BBBill%2BGates" is equivalent to manually entering "+Bill +Gates" at the AltaVista web form.
  • If you really want to include a space between terms, try %20, as in \&q=%2BBill%20%2BGates\&.
  • Now, to search for "apples," but not "oranges," edit the string above to become \&q=%2Bapples%2Doranges\&. "%2D" is the hexadesimal code for the minus sign ("-"). The mail you send to the Agora server will be:
    SEND http://www.altavista.com/cgi-bin/query?sc=on\&hl=on\
    &q=%2Bapples%2Doranges\&kl=XX\&pg=q
  • From time to time, AltaVista changes their search commands. Whenever this happens, you must change your email messages accordingly.

Searching Deja.Com

The trick is the same as for AltaVista. Search for "Bill Gates" by using this command (on one single line):

send http://search.deja.com/nph-dnquery.xp?query=
bill+gates&defaultOp=AND&svcclass=dncurrent&maxhits=20

For Deja.Com searches you must separate words with a "+"sign. For power searches, alter the default values used above as follows:

&defaultOP=AND or OR &svcclass=dncurrent or dnold
&maxhits=30, 60, or 120
&format=terse (concise) or verbose (detailed)
&threaded=0 (listed) 1 (threaded)
&showsort=score, newsgroup, date, author
&agesign=1 (prefer new), -1 (prefer old)
&ageweight=1 (some), 0 (great), 3 (none)

Send the word "help" to agora@kamakura.mss.co.jp for more information about using this Agora server.
For more details and tips about searching the Web by email, make sure to check Gerald Boyd's "Email Only" information pages.

Usenet by email

You can retrieve a list of recent postings to a given newsgroup by sending email to a WWW by email service. Use use the following type of commands:

send news:alt.winsock   (returns a list of recent postings)
deep news:alt.winsock (returns the list AND the postings)

The first command (send) will give you a list like this:

Newsgroup alt.winsock, Articles 26012-26031

(Earlier articles[1]...) Articles in alt.winsock
"Program wanted" - Leslie Mark Styles[2]
"[HELP] twinsock (makefile vs Makefile)" - Scott Ehrlich[3]

*** References from this document ***
[orig] news:alt.winsock
[1] news:alt.winsock/25992-26011
[2] news:175@lmsprog.win-uk.net
[3] news:3d04qm$c72@narnia.ccs.neu.edu

Now, if you want article [3], just send a mail back to the WWW by email service with the following command in the body of your mail

send news:3d04qm$c72@narnia.ccs.neu.edu

Note: Some Agora servers may return the list of recent postings to you in html format, presented something like this:

<HTML><HEAD><TITLE>Newsgroup: alt.winsock</TITLE>
</HEAD><BODY><H1>
Newsgroup: alt.winsock</H1>
HERE WE CAN PUT INFORMATION AND EXTRA LINKS
<LI><A HREF="32365905.2574992@newsvr">
Re:Determining Winsock Version</A> David Beaver
<LI><A HREF="5164ar%2424k_002@fan.net.au">
NEEDED - Someone who really knows KA9Q,DOS and
PPP dialup</A> Steve
<LI><A HREF="3236b2aa.45939574@192.249.1.30">
Re:Eudora Mail Program for Win95</A>
J. Wayne Waller

These lists are harder to read unless you use an offline Web browser. To retrieve individual items, the trick is to isolate the address codes between the two html code pairs'<A HREF="' and '">' in the list.
Example: The first article above is written by David Beaver, and the title is "Re:Determining Winsock Version". The associated address code is given as "32365905.2574992@newsvr". You can send this code to a WWW by email service as given above using the format

send news:32365905.2574992@newsvr

More Usenet by email tricks

Many newsgroups are connected to mailing lists that you can subscribe to by email. Articles submitted to the newsgroup through these mailing lists will often pass through a moderator, who reviews the submissions before posting them.
In some cases, articles are stored in log files that may be searched. In other cases, you can have selected newsgroup articles sent to you by email.

Some mailing lists will not let you search unless you are a subscriber to the given list. However, you may not have the time, nor be interested in, reading all the postings. You just want those items containing your specific keywords.
For example, I want to track references to this book. The search term "Online World" is likely to give too many false hits. Regular searches for the word "Presno" is a better search strategy.
The trick is to adjust your subscription, so you will receive no mail. You can achieve this by sending an email to the LISTSERV in question containing this command:
SET <list name> NOMAIL

Now, search whenever you like.

For a list of newsgroups with associated mailing lists, send mail to listserv@cc1.kuleuven.ac.be containing the command "//NNHELP" for instructions. Add "//NEWSGROUPS" for a current list of available newsgroups.
Many documents that appear periodically in newsgroups are available for retrieval over the net. Read under FAQ in Appendix 6 about how to retrieve.
Reference.COM (see Chapter 11) lets you search for recent Usenet articles that are already in the local database on this host. For example, to search for articles related to "information filtering," send an email message to email-queries@Reference.COM containing the following command in the TEXT of your mail:

find 'information filtering'

Several News Mail Servers let users post to Usenet news by email. Note that none of these support all existing newsgroups. Example: Send your mail to [news-group-name]@cs.utexas.edu . Replace [news-group-name] with the name of the desired newsgroup, as in mail comp-sys-misc@cs.utexas.edu .

Other News Mail Servers:

[news.group.name]-news@newsbase.cs.yale.edu
[news.group.name]@pubnews.demon.co.uk
[news.group.name]@paris.ics.uci.edu
[news.group.name]@crs4gw.crs4.it

Send a messages to mg5n+remailers@andrew.cmu.edu for a list or remailers with detailed instructions. For information on anonymous remailers, try http://www.skypoint.com/~gimonca/anonmail.html.
Note: All gateways will reject posts without Subject lines. Also, make you read about the Unwritten Laws about Personal Conduct below before using this feature!
Finally, for more on what you can do by email, check G.E.Boyd's How To Do Just About Anything by E-mail.

Handling email overload

It is easy to get overwhelmed by the quantity of messages in mailing lists and discussion groups. Luckily, there are things you can do.
Learn more about the software you use for reading mail. Some programs have filtering features that permits automatic storage of incoming mail in folders or files depending on sender, subject, or other characteristics. This potentially makes it easier to follow discussions on mailing lists.
Many programs let you create a list of all incoming mail organized by subject header. You may find this to be a big help as headers usually reflect what is being discussed.
Do not feel that you must read every message. If the header does not show anything interesting, just skip it. If curious, you can always look at one of the messages to see what the general area of discussion is about before deciding.
Learn about the capabilities of the LISTSERV, Majordomo, or LISTPROC that distribute the conference messages. Using features like DIGEST or INDEX can reduce your load (see Chapter 13).
A LISTSERV will also allow a subscriber to TURN OFF the mail during an absence. Some LISTSERVs will even permit a command to save the mail and send it later. There are many commands to explore.

If the mailing list is on a newer version of LISTSERV, then you may be able to join, leave, and set your defaults from the web.
Example: To join Kidlink's newsletter distribution list, KIDNEWS, go to the web page http://listserv.nodak.edu/scripts/wa.exe?SUBED1=kidnews&A=1.
To join any other list at listserv.nodak.edu, replace "kidnews" at ?SUBED1=kidnews above with the desired list name to get to its settings page.

Getting off that mailing list

A while ago, you subscribed to that mailing list. Now you cannot get off it. You have tried SIGNOFF, UNSUBSCRIBE, and other likely commands, only to receive "Bad command" messages in return.
If it is a LISTSERV mailing list, and the list you want to get off is called TOW (at listserv@listserv.nodak.edu), use the command SIGNOFF <list name> as in "SIGNOFF TOW". Put the command in the body of your mail, and send it to the LISTSERV.

Never send signoff commands to the mailing list itself, unless you want all members to learn about your ignorance.

The SIGNOFF command is not a global command that works with all types of mailing list. If it doesn't work, try UNSUBSCRIBE <list name>. If that also fails, try the HELP or INFO. You may try putting the words both on the subject line and in the body of the mail.
Sometimes signing off from a list fails because your email address has changed since you subscribed.

Example: A while ago, I was trying to get off a list. When I subscribed, it was made either from a mailbox with the address opresno@ulrik.uio.no, or from opresno@extern.uio.no. These addresses are now presno@eunet.no and presno@grida.no. When I tried to signoff, I was told that neither address could be removed from the mailing list.
One solution is to write to the administrator of the list, or to the postmaster of the host where the mailing list program is running.
Hint for Netscape users: To get off a list that you subscribed to from another email address, set Netscape up with your old e-mail "from" address under menu Options/Preferences/Images, Network, and Mail. It's easy. Just put your old e-mail address into the box labeled "Your Email" and send a "SIGNOFF <list name>" to the LISTSERV.

Some LISTSERV mailing lists let you send the command "REVIEW <list name>" for a list of subscribers (example: REVIEW TOW sent to the LISTSERV address above). This list usually contains the address of the administrator.
In some cases, usage of the REVIEW command is blocked. Then inspect the mailer header of messages from the mailing list. For example, if it says

From: listserv@w3.org

then there you have the address of the host computer. Try "postmaster" instead of "listserv" to reach a live person for help.

Copyright notices and legal stuff

Most commercial online services protect their offerings with copyright notices. This is especially so for database information and news.
Some vendors make you accept in writing not to store captured data on a local media (like diskettes or hard disks). Others force clients to use communication software that makes it impossible to store incoming data to disk.
The reason is simple. Information providers want to protect their income.
In most countries, you can quote from what others have written. You can cut out parts of a whole and use in your own writing. What you can not do, however, is to copy news raw to resell to others. If an online service discovers that you're doing that, expect a law suit.
Read copyright notices to learn about the limitations on your usage of data that you receive.

Unwritten laws about personal conduct

Some services let their users be anonymous. This is the case on many chat services. If you want to pose as Donald Duck or Jack the Ripper, just do that.
Many free BBS systems let you register for full access to the service during your first visit. It is possible to use any name. Don't do that. Use your true name, unless asked to do otherwise. It's impolite and unrespectful of the other members to participate in online discussions using a false identity.
Being helpful is an important aspect of the online world. The people you meet use their time to help you and others. Often for free. The atmosphere is therefore often one of gratitude, and a positive attitude toward all members of the various groups.
If you use rude words in public, expect your mailbox to fill with angry messages from others. Those who respond carefully to personal attacks, will never regret it. Don't say things online that you would not have said in person.
REMEMBER: Words written in a moment of anger or frustration may be stored on at least one hard disk. Your 'sins' may stay there for a long time - to resurface when you least want it to.
Here are some guidelines (often called 'online netiquette'):

  • If mail to a person doesn't make it through, avoid posting the message to a conference. Keep private messages private.
  • It is considered extremely bad taste to post private mail from someone else on public conferences, unless they give you explicit permission to redistribute it.
  • Many users end their messages with some lines about how to reach them (their email address, phone number, address, etc.). Limit your personal "signature" to four lines.
  • Hint: Do not include a signature when sending commands to email based services. It can confuse the servers.
  • Do not send test messages to a public conference, unless they are set up to serve this purpose.
  • If someone requests that readers reply by private email, do that. Do not send to the conference, where the request appeared.
  • When replying to a message in a public conference, many users 'quote' the original message prefixed by '>' or another special character, as in
  • You wrote:
    >I strongly believe it was wrong to attack
    >Fidel Castro in this way!
  • When you quote another person, edit out whatever isn't directly applicable to your reply. By including the entire message, you'll only annoy those reading it.
  • Note that if you USE ALL CAPITAL LETTERS, people will think you are shouting.

For more on "netiquette," join the mailing list of the same name. In the owner's own word, it is

devoted to network etiquette, the informal set of rules, civilities, and social graces that have evolved in cyberspace, the do's and don'ts of online behavior. What are the rules? How have they evolved? How can responsible net.citizens avoid breaches of Netiquette? How should we respond to the breaches of others? Is flaming an art and if so, how can it be mastered? What's being said about Netiquette on the net and in the media?

To subscribe, send email to netiquette-request@albion.com with the following command in the subject field:

subscribe Firstname Lastname

For a copy of the "Core Rules of Netiquette" document, send an email to the same address with the following text in the subject field:

archive send core

Finally, smile with me about the following story: According to Time Magazine (7/19/93, p. 58), three women who corresponded with Mr. X over the network discovered his duplicity and went public on the network. The incident sparked a lively debate over electronic etiquette (and ruined Mr. Casanova's chances for further romance).

File transfers through the Internet

The Internet is a network interconnecting hundreds of thousands of computer centers around the world. These centers use different types of hardware and software, and different methods of file transfer.
What method to use for file transfers depends on the source host and the type of connection and software that you are using. For those using a web browser, it is usually very simple. Just click on the file's hyperlink to start the transfer.
For those using the original method transferring files by FTP, the transfer usually takes place in two steps:

1. Transferring files from a remote data center to your local mailbox host.

2. Transfer from your local mailbox host to your personal computer.

Transfers by email

Transferring plain text files is easy. Files with imbedded word processor control codes will often have to be treated as binary files. More about this later.
Getting text files from a mailing list library on a remote computer is a special case. Sometimes, these files are available from a web page or an ftp archive. If this is the case, clicking on a hyperlink is usually all it takes.
However, sometimes you must send a retrieval command (like GET) by email to a remote center. After a while, the file will be sent to your mailbox by email. You can read it like you read other mail.
Example: Retrieve the file MSDOS1. It explains how to retrieve binary art files from the Kidlink project's file libraries. You can also get it by sending an email to listserv@listserv.nodak.edu. Use the following general command syntax in your text:

GET <directory name>.<file name>

To get the MSDOS1 file, write the following command in the TEXT of your message:

GET KIDART.MSDOS1

Note that these commands must always be put in the body of the mail and not in the subject field. The file will arrive in your mailbox after a while.
Also, lists of available files are usually available by using an "INDEX <directory name>" command. To get a list of files in the KIDART directory, add the command "INDEX KIDART" in your message above.
On some LISTSERV servers, the period between list name and file name is not being used.
Libraries of other types of mailing lists may use other retrieval commands. Often, you can get information of what commands to use by sending the word HELP to a mailing service (in the Subject area or in the body of the text).

Transferring binary files

The easiest way of retrieving binary files across the Internet is by using a World Wide Web browser like Netscape, or Internet Explorer. You just give the program a file location address (URL), as in

ftp://ftp.eunet.no/pub/text/online.txt.Z

This address will give you the most current version of this handbook in Unix Z compress format. (Remove the trailing ".Z" to retrieve the ascii text version.)
Users with a direct connection to the Internet usually also have access to the FTP command (File Transfer Protocol). Some of them prefer FTP for transfers of binary files like computer programs, pictures, sound, and compressed text files.
The bad news is that the FTP command is not available to all users of Internet mail. These must use "FTP by mail," or other tricks to transfer files. More about this in a moment.
The FTP command gives access to a special file transfer service. It works in the following way:
Logon to your local email host and enter 'FTP remote-center-code', as in this example: 'ftp 134.129.111.1'.
This command will connect you to the center in North Dakota mentioned above. Here, you will be prompted for user name and password. Enter 'anonymous' as user name, and use your real name or email address as password.
This way of logging on to retrieve files is called "transfers by anonymous ftp." You can use this method on many hosts on the Internet.
When connected to the remote center, you can request transfer of the desired file to your mailbox. Before doing that, you may have to navigate to a given file catalog (cd directory), and tell the host that the transfer is to be binary (bin). Finally, start the transfer by entering a "GET file name" command.
The file will be transferred to your local mailbox computer at high speed. When the transfer is done, you logoff from the remote center to "get back" to your mailbox computer's prompt line.
Now, you can transfer the file to your personal computer using communications protocols like Kermit, XMODEM, ZMODEM or whatever else is available.
Note: I usually prefer Lynx for retrieval jobs using URLs like you would use with Netscape, as in "Lynx ftp://ftp.eunet.no/pub/text/online.txt".

Binary files transferred as text codes

If you do not have access to FTP or Lynx, you must use ordinary email for your binary transfers.
Usually, email through the Internet can only contain legal character codes (ASCII characters between number 32 - 126). Most systems cannot transfer graphics or program files directly, since these files normally contain binary codes (which are outside this ASCII character range).
The solution is to convert binary files to text codes using a utility program called UUENCODE. The encoded file can be sent by ordinary email, as in this example:

From TRICKLE@VM1.NoDak.EDU Fri Aug 16 16:32:37 1991
Date: Fri, 16 Aug 1991 09:31:34 CDT
To: presno@eunet.no
Subject: Part 1/1 SIMTEL20.INF PD:<MSDOS.STARTER>

The file PD:<MSDOS.STARTER>SIMTEL20.INF has been uuencoded before
being sent. After combining the 1 parts with the mail headers
removed, you must run the file through a decode program.
------------ Part 1 of 1 ------------
begin 600 SIMTEL20.INF
M6T9I;&4Z(%-)351%3#(P+DE.1B`@("`@("`@("`@("`@("`@("!,87-T(')E
M=FES960Z($IU;F4@,C@L(#$Y.3%=#0H-"B`@(%M.;W1E.B!$=64@=&\@9&ES
M:6P-"AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:
M&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:&AH:
6&AH:&AH:&AH:&AH:&AH:&AH:&AH:&@(Z

end
-------- End of part 1 of 1 ---------

When you receive a message with uuencoded text, download it to your personal computer's hard disk. Use an editor to cut out the codes and paste them to an empty work file. Using the example above, the first line in your work file should contain:

begin 600 SIMTEL20.INF

The last line of your work file should contain

end

Now, use a utility program called UUDECODE to convert the file back to its binary form (or whatever).
More information about uuencoding and uudecoding is given in the MSDOS1 file mentioned above (for MS-DOS computers). It has a detailed explanation, BASIC source code for making the program UUDECODE.COM, and a DEBUG script for those preferring that.
Versions of UUDECODE are also available for other types of computers.

Transfer of pictures

In 1992, Denis Pchelkin (Protvino, Russia) was 11 years old, had two cats and one dog, and was a famous contributor of beautiful computer graphics art to the Kidlink project.
The file ART019 in the KIDART catalog of the North Dakota center contains one of his creations. It is a UUENCODEd picture in GIF graphics format.
Retrieve Denis' art by sending a command to listserv@listserv.nodak.edu. Put the following in the TEXT of your message:

GET KIDART.ART019

The LISTSERVer will return a message filled with strange uu-codes. We assume that you have already retrieved the MSDOS1 file, and that you have a version of the conversion program. Your next step is UUdecoding:
Read the message into an editor or a viewing program. Cut and paste the codes to a work file. Keep the original as backup. Use the UUDECODE.COM program to convert ART019 into a GIF formatted file. Now, view the picture with your favorite graphics program.
Sending binary files in uuencoded form has weaknesses. One is the lack of automatic error correction when sending/receiving email. Noise on the line can easily distort the picture.
File size is another problem. UUENCODEing typically increases file sizes by almost one third. Some mailbox systems restrict the length of individual messages that you can receive, and the file may just be too big.
If the uuencoded file gets too big, some services can (or will by default) split it up in parts and then sent separately.
Tons of uuencoded public domain and shareware programs are available for retrieval by ordinary email.
MIME encoding can also be used (see Appendix 6), but is less common.

FTP by email

While some services accept commands like GET KIDART.ART019 by email, this is not so with the many so-called FTP libraries. Many of them can only be accessed by FTP.
Services exist that will do FTP transfers by email for those not having access to the FTP command. For more information, write a message to one of these addresses:

bitftp@vm.gmd.de   Germany
ftpmail@ftp.uni-stuttgart.de Germany
bitftp@plearn.edu.pl Poland
ftpxcorreo@ftp.rcp.net.pe Peru
bitftp@pucc.princeton.edu United States

In the TEXT of your message, put the word "HELP" for information. Check http://src.doc.ic.ac.uk/ftpmail-servers.html for a longer list of ftpmail servers, and check availability at Steve Harris' FTPMail, Agora, etc. statistics page.
These services will fetch the desired file from the FTP library, uuencode it for email transfer and possibly split large files into several messages, thus helping you around local restrictions on the size of incoming mail messages.
Using FTP by email can be nice even for those with full Internet access, as some FTP servers are heavily loaded and interactive response can be very sluggish. It makes sense not to waste time and connect charges in these cases.
Note that FTP mail servers tend to be quite busy. Your reply may not arrive for several hours, or days, depending on when and where you send your request. Also, some large files may be split into smaller pieces and returned to you as multiple messages, and binary files may be uuencoded by the sender.

Fax services weigh less than a printer

Many online services let you send electronic mail as fax messages. This is an interesting feature when in that far away place without a printer. Send the draft contract or other texts to your hotel's fax machine or to your client's office to get a printout on paper.
For more about how to send (and receive) faxes, check "How can I send a fax from the Internet?".

Free telephone calls

Anyone can make free telephone calls through the Internet. All it takes is a computer having the right phone software, a sound card, loudspeaker, and microphone installed. If your Internet connection is good, then the sound quality will be comparable to a regular phone call.
For more about how to get started with Internet telephony, start with the Internet Telephony Software page, and follow the links.

More

Then, there is online file storage. MyDocsOnline lets you upload files to their server, with a maximum of 20MB total file sizes. You can then access your files from any web-enabled device, move files between computers, or send/share with others. It's great for people who have multiple computers, students, business people that travel frequently, or anyone that is tired of using floppies or email attachments.

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The Online World resources handbook's text on paper, disk and in any other electronic form is © copyrighted 2001 by Odd de Presno.
Updated at January 30, 2001.
Feedback please.

Illustration by Anne-Tove Vestfossen