There are so many sources of information and services out there, and
each of them has to be searched or used separately. Therefore, half the battle
is figuring out where to look.
Information is abundant, even
overwhelming. At risk of drowning in that vast sea, anyone navigating the
online world needs to know what is available, and how to find and use it.
Getting there takes time, but the potential rewards are interesting:
So, how to use the resource to my advantage?
You will also discover that using the online resource can be quite
fun and entertaining. After all, there is more to life
than business and work.
Knowledge is Power
My wife has a rare and dangerous kidney disease. One day her doctor joined
us on an online research session to look for experiences and advice in other
countries. We sat down in my office in Norway. I turned on my personal computer
and started a communications program.
After some keystrokes, we
could hear the attached modem dial the number of
CompuServe, a North American information utility.
(A modem is a piece of equipment that converts computer signals to and from
sound codes, so data can be sent by phone.)
It took just a few seconds
to make the connection. A greeting scrolled over our screen, followed by
a menu of available choices.
For an introduction to practical telecommunications, check out
appendix 2 and 3. in this book.
We selected "Health," and "Database for Rare diseases" from a new menu. Here,
we found the address of a foundation for "cysts in kidneys," which is the
name of her disease. My wife made contact. Since then, she has received regular
reports of research results and experiences gained in the field. (The
organization is called The Polycystic
Kidney Research Foundation.
We sent a request for help
to an electronic forum for doctors. This resulted in several useful pointers.
We searched a magazine database for medical articles containing the word
"kidney." Paper copies of the most interesting finds arrived by mail a few
days later. My wife gave them to her hospital doctor as background reading.
Kenya Saikawa is paralyzed.
He communicates with his PC and modem using light key strokes and Morse code.
Online communications allow Kenya to be in regular contact with people outside
the walls of his Tokyo hospital.
We met online in a "Handicap
Club" on a computer center called TWICS in Tokyo.
He was there to exchange experiences with others with disabilities. I called
in by modem from Norway. Geographical distance is no problem in the online
world.
CompuServe's Cancer Forum has a similar function.
"It's a blessing that I can visit here 24 hours a day," one visitor
said. "When I'm unable to sleep at night, I often sit down by the PC to
read and write messages to others."
The forum works like a family.
The file library is full of information about cancer. Members can go in there
and pick up whatever they want to read.
Dave Hughes from Old Colorado
Springs, Colorado in the United States has had a long career as a professional
soldier. He has fought in places like the Yalue river in Korea and Vietnam's
jungle. When he retired, he became a political online force.
"I'm using the new tools
of the individual mind to change the world," he says. Native American
Indians are among those, who have benefited from Dave's energy and knowledge.
He has helped them show their culture to the outside world in a graphical
form.
Vladimir Makarenkov from the
Crimea in the Ukraine is manager in a company called VINKO. In early 1993,
he distributed an offer of partnership with foreign companies through a mailing
list for traders on Internet. VINKO is into aluminium processing. He wrote:
"From our own production
we can offer some one metals and aniline dye for cotton, viscose, wool, silk,
leather. We are interested in deliveries of chemical production (gamma acid,
H-acid) and not quickly deteriorating foods (food concentrates, canned food
etc.)."
George Pavlov is Planning
and Reporting manager with an American computer manufacturer. Daily, he logs
on to online services to monitor industry product announcements and daily
news from several electronic sources. It helps him stay ahead of rapid
technological developments.
Chairman Bill Gates of
Microsoft says messaging is his most
important application personally. He spends as much as five times more time
in electronic mail as in spreadsheets or word processing, and claims "it's
probably the most mission-critical application for Microsoft in running the
company."
IBM relies on the Internet
to give users and developers around the world a way to retrieve documentation,
technical interface specifications, fixes and upgrades.
Eduardo Salom heads Software
Plus SA in Buenos Aires, Argentina. He discovered the online world in 1988,
and uses it to find information that can help his company develop industrial
applications.
The Norwegian civil engineer
Kai Oestreng regularly calls specialized online computer clubs to discuss
his computational needs, fetch programs and monitor developments.
Mary Lou Rebelo was born in
southern Brazil. Today, she is married to a Japanese and lives in Tokyo.
She teaches Portuguese and works as a translator. The modem enables her to
keep in touch with others around the world interested in Portuguese and Spanish
language and culture.
Sheena Macleod teaches in
a primary school in Lusaka, Zambia. She integrates the online world in her
teaching to motivate her students. Her classes are involved in international
projects with schools all over the globe.
In August 1991, the "Old
Stalinists" made a coup d'etat in the Soviet Union. The news media were silenced,
but they forgot the country's many bulletin boards. Early one morning, a
foreign caller picked up the following messages from a Moscow BBS:
From: Valery Koulkov
To: All Msg #560, 00:42am
20-Aug-91
Subject: Moscow, August 19, 23:00
Some news from the square news RSFSR white building, 23:00. Local
inhabitants are very welcome for the people guarding 'white
building', they carry food and some garments to the square.
Approx. 8 tanks stand by the house under the RSFSR flags! There is
an information that 'white house' is surrounded by the soldiers
from Vysshee Desantnoye uchilische from Ryazan. The people are not
so desperate than some hours ago. There are more and more people.
From: Stas Stas
To: Alexey Zabrodin Msg #562, 02:53pm
20-Aug-91
Subject: Russia In Agency news
I have sent two files RIA4.txt & ria5.txt
It's msgs of Russia Information Agency
Spread it as much as you can!!!
From: Andrew Brown
To: All Msg #563, 06:31pm
20-Aug-91
Subject: What's happening?
I am a journalist on the London Daily newspaper *The Independent*,
and I am trying to discover whether this technology, like fax
machines, is being used for independent communication now that the
censors have clamped down on everything else.
Can people describe what is happening, and what they see?
Something similar was done on Compuserve during the Gulf War, by
subscribers who where in Israel and were able to describe Scud
missile attacks without censorship.
Andrew Brown
Select: 564
From: Valery Koulkov
To: All Msg #564, 00:52am
21-Aug-91
Subject: Moscow events
There is shooting near the American embassy and RSFSR state
building. Informer said (by phone) that he saw several victims
shot and killed under the tanks. there is fire near the RSFSR
building. Moscow, August 21, 1:15 am
Telecommunications played a role in this historic event. While CNN televised
the coup, it was not the images, but the words of men like Yeltsin that held
sway for Russian citizens. Within hours of Yeltsin's statement in defiance
of the coup leaders, handbills reproducing his statement papered the walls
of the Moscow metro and Leningrad houses.
Another one: On Friday, Feb.
26 1993 at 12:18 p.m., a bomb exploded in the World Trade Center in New York
City, U.S.A. Four minutes later, the Dow Jones News Service flashed
this headline: "NYC Fire Dept. Says Fire At 3 World Trade
Center."
Then there is this Norwegian
friend of mine, Svein-Erik Dahl, photographer by profession. His passion
in life is playing bridge. Each night, he logs on to
BPLive. Here, he fights other
enthusiasts of the green table until the early morning.
"...for many companies the information coming in from the outside is of
far more significance than the internal knowledge of staff." -
(Neil Infield, Information World Review, England, November
1997.)
A resource for everybody!
Online communication is not just for the privileged or those with a special
interest in computers. It is for you, me, everybody.
There is much to learn in
the "online land," and the medium is fascinating. It makes learning fun.
You can learn about your hobbies, your profession, life in other countries,
languages, other people's views about whatever, and more. Often, you will
find reports about experiences and know-how that it is hard or impractical
to get in other ways.
Some go online to learn how
to do things better. Teachers want to give their students a better and more
motivating learning environment. Architects, engineers and companies want
increased competitiveness and sales. They seek timely information about
competitors, technologies and tools, partners and trends.
You can take a Masters Degree
in Business Administration while sitting in front of your computer at home.
You can join online seminars arranged by local or foreign educational institutes.
You can even study at night, when the rest of your family has calmed down.
Some build their own educational
programs supported by databases, online forums and associations of various
kinds.
You may feel helpless in hospital,
or when visiting your doctor. Knowledge about your disease will make you
better equipped to handle the situation.
The online resource is just
keystrokes away, and knowledge is power.
To get this power, you must
know what you can get from the online world. This book is filled with examples
of what are available, and practical tips about how to use the many offerings.
A large personal network gives strength
Most of us belong to one or several networks. They consist of persons that
we can call on when we need help. Your network may be private, like your
family. You may be member of associations, or part of a group of people with
common interests within a company or organization.
The modem allows you to be
part of more personal networks than you can possibly cope with in the "real
world." Besides, it's easier to develop personal networks in the online
world.
We have used words like "clubs"
and "associations." By this we mean groups of people interested in helping
You and in participating in what You happen to be interested
in. That is what networking is all about.
Today's communications technology
lets us network with people in other countries at a very low cost. Many describe
it as networking "beyond time and space." Write a message and send it to
someone in your network. It arrives in his/her "mailbox" within minutes
(sometimes seconds), and stays there until the recipient wants to read it.
This built-in ability to send
messages to other people's electronic mailboxes reduces the power that time
and geographical distances have over our lives.
A friend in a remote country
gets out of bed nine hours after you, but keeps going well into what, for
you, is the next morning. No problem. You can send letters when you are awake,
and receive replies when asleep. Pick up and read your friend's messages
the next day or when you feel like doing it. This is how two people as far
apart as Arendal, Norway and Auckland, New Zealand could be involved in the
development of this book.
Sometimes "real time" discussions
are important. Consider the cancer forum example above. You can call there
any time, day or night, seven days a week. Whenever you feel like it. You
will always find someone to chat with who understands and shares your problems.
So, how do I use the resource to my advantage?
There are millions of online databases out there. These infobases are
repositories of electronic information. They contain full-text and reference
books, magazines, newspapers, radio and TV shows, reports, and more. In the
online world, you will find information about almost anything.
There are also hundreds of
thousand online forums or conferences where people call in to read messages
and information, or just have a good time.
The entrepreneur sees the
online world as a new, profitable playground. Many have made it their profession
to search for information for others, and they earn a good living doing so.
Others advertise and sell
products and services by modem. Some set up their own services to sell knowledge
and know-how, be it of aqua culture, wine production, marketing, or about
the petroleum offshore market.
In business, it pays to be
one step ahead of the competition. Early warnings of customers' needs,
competitors' moves, and emerging opportunities can be turned into fortunes.
This can reduce potential losses and help develop businesses in more profitable
directions.
Turn this to your advantage.
Build your personal early warning system to monitor online information sources
and networks.
Have fun
The online world has an abundance of joke clubs, dramatic adventure games
with multiple players, and large archives filled with computer game software.
You can transfer these programs to your personal computer and be ready to
play in minutes.
Others may feel more entertained
when things get "interesting." Surely, those calling Moscow in August 1991
for news about the coup must have had a strange sensation in the stomach.
Some online users react quickly
when dramatic events occur. They go online to read news
directly from the wires, from Associated Press, TASS, Reuters, Xinhua
Press, Kyodo News and all the others.
Usually, online news comes
directly to you from the journalists' keyboards. Often, you heard it here
first.
Others prefer to socialize.
They meet in online "meeting places" to debate everything from Africa and
the administration of kindergartens to poetry, LISP programming, and compressed
video for multimedia applications.
Some claim that increased
use of online networking in a country can effect social changes within politics,
economics, communication and science. It can support democratic tendencies,
the transition to a market economy, the formation and support of businesses,
the spreading of interpersonal and mass communication, the forging of invisible
colleges among scientists, and breaking-up of traditional and closed information
systems developed in some societies.
No matter whether your application
is useful or just a pastime, online services queue up to help give your life
a better content.
Some people fear that language
might be a problem, and in particular if English is not their first language.
Don't worry. There are many other languages used in the online world, and
increasing. Besides, you are in the driver's seat. If something is hard to
understand, just log off to study the difficult text. Take your time. Nobody
is watching. Remember Albert Einstein's words:
"A person who never made a mistake, never tried anything new."
Will your being member of the online world make you rich? Probably not. On
the other hand, it provides the means to help you achieve such a goal, no
matter how you define the word "rich."
Go for it! |